Privacy Policy

We treat customers' personal information and details with the utmost sensitivity and confidentiality.

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with GDPR/UK data protection legislation.

We do not collect sensitive information about you except when you specifically knowingly provide it and we will not share your information with any third parties unless you grant us permission and it is necessary to do so in the transaction of our business with you.

THIRD PARTY LINKS
This privacy policy does not cover other websites that we may link to from this website.

ACCURACY OF YOUR DATA
We endeavour to keep your information accurate and up to date at all times. If you become aware that any information held by us is inaccurate please contact us any time either by telephone, post or e-mail.

VISITORS TO OUR WEBSITE
We record information about how visitors interact with our website and use this data with a 3rd party service, Google Analytics. We use Google Analytics to help us to better understand what content and products visitors want. We do not use analytics data to attempt to track or identify individuals.

WHAT DATA DO WE COLLECT / STORE
The data we collect during any transaction with you is probably no more than your name, email address, possibly a phone number and some basic enquiry history. If you have ordered with us, then you may have told us a little more, including your postal address. We do not store credit card details.

WHAT DO WE KEEP AND WHO DO WE SHARE IT WITH?
We keep this data purely for our own commercial transactions with you. We undertake not to provide you with any communication that you do not require. If you don't wish to receive communication by post, fax, telephone or email, please inform us by any of the previous methods of your preference to opt out of any of these services.

YOUR RIGHTS
If at any point you believe the information we process on you is incorrect you can request to see this information and have it corrected or deleted. If you have any further queries about our privacy policy please do not hesitate to contact us. If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated by emailing us on hello@caraquill.ie

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can find out more at the Information Commissioner’s Office website https://ico.org.uk

HOW TO CONTACT US
If you have any questions or complaints about our data privacy policy or personal data that we may hold about you please email us at hello@caraquill.ie

 

COOKIE POLICY

WHAT ARE COOKIES?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

HOW WE USE COOKIES

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

DISABLING COOKIES

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

THE COOKIES WE SET

SITE PREFERENCE COOKIES

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Cookies that are used on this website are only necessary for the convenient functionality and speed for our visitors as follows.

The cookie called __cfduid (.bootstrapcdn.com) is used by cdn services like CloudFare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information. The duration of this cookie is usually one month.

 

THIRD PARTY COOKIES

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 DSGVO. The website operator has a legitimate interest in analysing user behaviour to optimize both its website and its advertising.

 

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://policies.google.com/privacy

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information you can contact us by email hello@caraquill.ie

 

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